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Client Care

Policies

To provide every client with the time, care, and attention they deserve, Adorn Society Aesthetics maintains the following appointment and membership policies. Please review them before scheduling your appointment.

Appointments

Cancellation & Rescheduling

We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice.

Cancellations made with less than 24 hours' notice will be charged 30% of the scheduled appointment price.

When you book an appointment at Adorn, that time is reserved specifically for you. Thank you for respecting the time reserved specifically for your appointment.

If anything about these terms is unclear, we're always glad to talk it through with you before you book.

Memberships

Membership Cancellation

Adorn memberships are designed as ongoing care. The terms below outline how cancellation works, so there are no surprises along the way.

  • — Memberships begin with an initial three-month commitment.
  • — After the initial commitment, cancellation requires 30 days' written notice.
  • — Payments scheduled during the notice period may still process.
  • — Membership fees and payments are non-refundable.
  • — Unused treatment credits roll over while the membership remains active.
  • — After cancellation, remaining unused treatment credits may be redeemed within three months of the final active membership date, before they expire.
  • — Approved treatment transfers or gifts are subject to a $50 non-refundable transfer fee.
  • — Late cancellations or no-shows may result in forfeiture of the monthly treatment credit and/or applicable cancellation fees, according to Adorn's appointment policy.

Have a question about any of these policies? Contact the studio — we're always glad to walk through the details before you book.